Our COVID-19 Response

Current Status: Our facility is fulfilling orders

Due to the current circumstances with COVID-19 we are taking additional precautions for the safety of our customers.

The Usual is an online business - so we already work from home. We are at WeWork occasionally too but we are opting to stick to the home office for now.

Our orders are fulfilled from a separate facility in Sydney. Below are the latest updates we have received from them.

23/3 Update

  • Orders will continue to be fulfilled from the facility
  • All incoming and outgoing parcels from the facility will be sprayed with sanitising spray. Hand sanitiser has been provided to all staff.
  • Staff who are feeling unwell have been advised to stay home

If you have any questions please do not hesitate to contact us.

Thank you for your patience and understanding in these challenging times.

Stay safe. Support your locals.

The Usual.